The Human Edge

Where potential meets performance

We provide consultancy, facilitation & coaching to develop leaders and drive change.

We focus on building connection, confidence, and commitment - as well as capability.

We maximise your Human Edge.

We design and deliver leadership experiences that create real change. Whether you need a fully bespoke programme, a focused development session, expert facilitation, or one of our signature sessions, we help your leaders build the connections, confidence, and commitment to perform at their best.


Growth happens when people feel safe enough to be challenged and supported enough to try something new. We create that space.

What we do…

Bespoke Programme Design & Delivery

  • A fully tailored end-to-end learning journey designed specifically for your organisation. This includes discovery, needs analysis, programme architecture, content design, facilitation, coaching, and evaluation. We work within the system to evolve it.

  • You want meaningful, lasting behaviour change across a population or leadership layer, and need a programme that reflects your culture, strategy, and ambitions.

  • This is not a one off training day. It is a strategic partnership where we translate your challenges into a cohesive learning experience that builds capability, confidence, and consistency over time.

Targeted Sessions & Team Development

  • Short, high impact sessions focused on a specific skill, behaviour, or team need. These can include workshops, leadership off sites, teaming sessions, group coaching days, or development sprints designed to unlock momentum quickly.

  • Your team needs a focused intervention, a reset, or a dedicated space to accelerate a particular capability or dynamic. Perfect for new teams, teams under pressure, or teams wanting to elevate how they collaborate.

  • Unlike full programmes, these are concentrated interventions. They go deep on a specific topic or challenge, creating clarity, connection, and practical next steps in a short window.

Signature Sessions

  • Proven, high quality sessions designed by The Human Edge and refined through years of real world delivery. Each session blends evidence based frameworks with practical application and can be adapted for your context.

  • You need something powerful, relevant, and ready to go without the lead time of full custom design. Ideal for company wide rollouts, leadership events, or skill boosting workshops.

  • These are not generic. They are my intellectual property, built from deep experience, but efficient to deploy. You get expertly designed content with light tailoring rather than a full design process.

Facilitation & Group Coaching

  • Expert facilitation that creates space for teams and groups to think clearly, have meaningful conversations, and make progress together. This includes strategy sessions, conflict navigation, or coaching circles focused on shared challenges.

  • You want an external facilitator who can read the room, hold safety and challenge, and enable the group to unlock its own insight and action.

  • Facilitation focuses on enabling a team who already have the answers. This is about drawing the thinking out of the group, not delivering content. It complements both the targeted sessions and the longer programmes.

Where we stand out…

Speed

Your pain point: Change is happening faster than leadership capability is keeping up.

We’re able to move quickly because you’re working directly with the person doing the thinking and the delivery. This reduces drag and allows us both to respond to change & delivery at pace, without defaulting to generic solutions that fail to reflect your reality.

Progress

Your pain point: Leadership development has taken place, but little has actually changed.

We focus on tangible shifts in behaviour rather than activity or attendance. The work is designed around what leaders need to do differently in real situations, so progress is visible in how decisions are made, conversations are handled, and accountability shows up day to day.

Agility

Your pain point: Context keeps shifting, and fixed programmes quickly lose relevance.

Rather than locking you into a pre-defined approach, we adapt as insight emerges and priorities evolve. This allows the work to stay grounded in what is happening now, not what was assumed at the start.

Coherence

Your pain point: Learning initiatives feel fragmented and hard to connect to the bigger picture.

We help you connect behaviour, culture, and commercial outcomes into a single, coherent learning narrative. This gives leaders clarity on what is expected, why it matters, and how it fits with the broader direction of the organisation - as well as setting consistent expectations across the company about what good looks like.

Embedded solutions

Your pain point: Even good sessions fade once people return to the day job.

We design with implementation in mind from the outset, working within your constraints and with your leaders. This increases the likelihood that new behaviours stick and become part of how leadership is practiced, not just discussed.

Where do we focus?

Enhancing the capability of leaders is the desired outcome of any development programme. We believe that to ensure the impact is sustainable there need to be three areas of focus in content and facilitation.

Building Connection:

Leaders seeing, hearing and understanding each other – increasing authenticity & safety.

Leaders becoming part of a community – maximising collective output.

Reading dynamics & reflecting their implications – improving quality of communication.

Building Confidence:

Creating a safe space for leaders to practice – giving  exposure & experience.

Challenging leaders to push boundaries – learning from others and trying new things.

Including regular, action oriented feedback – increasing business outcome alignment.

Building Clarity:

Generating catalysts for diversity of thought – improving scale, scope & level of thinking.

Identifying clear ownership – driving individual and team motivation & delivery.

Strengthening decision making – enabling faster, more aligned action in complexity.

  • “Rachael played a pivotal role in shaping and executing our leadership development strategy during a highly complex divestment and transformation programme. She doesn’t just design leadership programmes…she is more of an architect of capability ecosystems that align and support business goals and priorities but also cultural realities. Her work with our executive leadership team and key, often informal, influencer groups was not only structured and insight-driven, but also deeply human…creating environments where I and others could confront uncomfortable truths, build resilience, and emerge with greater clarity and confidence for the next stage of the journey. Whether you're navigating a high-stakes change agenda with a challenging people agenda or investing in the long-term effectiveness of an emerging leadership cohort, Rachael brings the strategic acumen, coaching depth, and organisational sensitivity to make a lasting impact."

    Chief Operations Officer & MD Dach | Delegate & Leadership Team | Executive Programme

  • "“I had the pleasure of working with Rachael at Shell Recharge Solutions, and she truly stands out as one of the most empathetic, thoughtful professionals I've ever encountered …she has a real gift for making content come alive and involving everyone in the room, whether in person or online. She leads with authenticity and dares to be vulnerable, which creates a space where others feel safe to do the same. Her work doesn’t just “land,” it sticks because she pays attention to the before, during, and after of any change or learning intervention.”

    Head of Operational Excellence | Delegate | Change Leadership Series

  • "Rachael’s skill at reading group dynamics is second to none. She creates an atmosphere of trust and openness, so that senior executives feel empowered to model new behaviours and junior team members feel safe to stretch themselves. I watched her transform siloed, risk-averse teams into high-trust, high-performance units who embraced change rather than feared it. The ripple effect was undeniable: improved collaboration, clearer decision making, and a culture where everyone was motivated to win, together…Her ability to translate strategic goals into tailored development journeys means that investment in her programmes delivers measurable impact across the organisation. If you’re looking for a leadership and change partner who will maximise the potential of your people, galvanise your teams around a shared vision, and embed sustainable behaviours, I can’t recommend Rachael highly enough. She’ll bring The Human Edge to your organisation, in every sense of the word."

    Regional Director UK & Nordics | Delegate | Extended Leadership Team Programme

  • "It is probably safe to say that I would not be WHO I am today and definitely not the Leader I am today without Rachael. Whilst this might be a heavy load to place on her shoulders, the truth is that I was one of the very fortunate leads who joined the leadership program that she designed and delivered for over a year. We were stretched and pulled, we were challenged and in the end had our leadership skills massged and honed through on-site trainings, live debates, co-working and presentations for all of the X-functional leads across the organisation. I am truly thankful for having been allowed to take part in that program. The fact that Rachael has now set up for herself, is amazing - as it means all of you out there can leverage her years of experience, the knowledge and the true passion for Learning and Development that she brings."

    Head of Product | Europe | Delegate & Stakeholder | Teaming & Group Coaching